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Privacy Policy

Privacy Policy for ClearView Pools and Landscape LLC

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1. Introduction

ClearView Pools and Landscape LLC ("we", "us", or "our") is dedicated to safeguarding the privacy of our customers, clients, and website visitors. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal data across our services, which include our website, mobile applications, and through third-party integrations such as Google services.

 

2. Information We Collect

  • Personal Data: This includes:

    • Contact Information: Name, address, email, phone number.

    • Billing Information: Payment details when transactions occur.

    • Service Data: Information related to pool maintenance, landscaping preferences, or service requests.

    • Communication Data: Content of emails, text messages, or other communications with us.

  • Automated Data:

    • Technical Data: IP addresses, browser type, device information, login data, and usage patterns.

    • Cookies and Similar Technologies: We use cookies to track site usage for service improvement, marketing, and analytics. You can manage cookie preferences through your browser settings or our cookie consent tool.

  • Third-Party Data:

    • We might collect data through integrations like Google Analytics for site traffic analysis, Google Ads for advertising purposes, or other platforms where our services are listed or advertised. This could include how you interact with our ads, your device's location, and other analytics data.

 

3. How We Use Your Information

  • Service Delivery: To manage your pool and landscape service appointments, process payments, and provide customer support.

  • Marketing and Communication: To inform you about our services, promotions, or changes to our policies only if you've consented or where legally permissible.

  • Service Improvement: Analyzing data to enhance our website, apps, and services, ensuring they meet your needs effectively.

  • Legal Compliance and Protection: To comply with legal obligations, enforce our terms, or protect our rights, privacy, safety, or property.

 

4. Sharing Your Information

  • Service Providers: Companies that perform services for us, such as web hosting, payment processing, or customer relationship management.

  • Google and Other Platforms: For analytics, advertising, or to optimize our services, although we ensure minimal identifiable data is shared.

  • Legal Obligations: If required by law or in response to official requests.

  • Business Transfers: In connection with any merger, sale of company assets, or acquisition where personal information might be one of the transferred assets.

 

5. Your Rights

  • Right to Access, Correct, or Delete: You can request to see, change, or delete your personal information.

  • Right to Restrict Processing: You can ask us to limit how we use your data.

  • Right to Data Portability: Request a copy of your data in a structured, commonly used format.

  • Opt-Out Options: Opt out of marketing communications or cookie usage through our provided mechanisms.

 

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we learn we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information.

 

7. Data Security

We employ industry-standard security measures like encryption, secure socket layer (SSL) protocols, and access controls to protect your data. Despite these efforts, please be aware that no security measures are perfect, and we cannot guarantee absolute security.

 

8. International Data Transfers

Your data might be processed in countries outside of your jurisdiction, including the U.S., where our servers are located. We ensure such transfers comply with applicable data protection laws.

 

9. Changes to This Privacy Policy

We reserve the right to modify this policy. Changes will be posted on our website, and we will update the policy's effective date. We encourage you to check this page regularly.

 

10. Contact Information

For any queries or to exercise your privacy rights, please contact:

 

 

11. Additional Clauses for Compliance

  • California Privacy Rights: If you're a California resident, you have specific rights under the CCPA, including the right to know about the personal information we collect about you.

  • GDPR Compliance: For EU residents, we adhere to GDPR principles, ensuring lawful, fair, and transparent processing of personal data.

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